We do not allow refunds. Eligible items may be returned for Store Credit ONLY. We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time.
However, simply return your package by following the normal return procedure. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item.
All orders that have applied a 50% off or more discount code to order are considered final sale and items can not be returned for store credit.
If you have a inquiry about your order or questions regarding a return, please email firstname.lastname@example.org.
Customer Service hours:
Monday-Friday 9:00am-4:00pm (central standard time)
The fastest way to receive a response about an order is through email, not social media platforms. Emails will be responded to within 24 hrs. Thanks!